Your Rights & Responsibilities with Peak Design Space

Welcome to Peak Design Space (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to these Terms. If you do not agree, you may not use our services.

1. Website Ownership & License

All websites created by Peak Design Space remain the property of Peak Design Space unless and until an active subscription is maintained. Clients are granted a limited, non-transferable license to use their website during their subscription term. If a subscription is canceled or lapses, access to the website will be suspended, and ownership reverts fully to Peak Design Space.

2. Billing & Refunds

• Payments may be billed monthly or yearly, as selected by the client.

• All payments are non-refundable.

• If you cancel mid-cycle, your website will remain active until the end of the current billing cycle, as it has already been paid for.

• Cancellations stop future billing. No prorated or partial refunds will be issued.

3. Scope of Service

Each subscription tier includes the features and services described on our website. Any work, customization, or features beyond that scope will require a separate written agreement and additional payment. Subscriptions do not cover custom development or functionality not expressly included.

4. Client-Provided Materials

Clients are solely responsible for all text, images, files, and other materials they provide. By submitting materials, clients represent that they own or have the right to use them. Peak Design Space is not liable for any damages, losses, or claims resulting from client-provided materials, including but not limited to copyright violations, malware, or corrupted files.

5. Performance Disclaimer

Peak Design Space provides digital tools and professional website services but makes no guarantees regarding business outcomes, traffic, customer growth, or revenue. Client success depends on multiple factors outside of our control, including but not limited to market conditions, competition, and client business practices.

6. Domain & Account Management

If Peak Design Space purchases or manages a domain on behalf of a client, transfer of that domain will be provided upon request, provided the client’s account is in good standing with no outstanding balances.

7. Support & Updates

Support, updates, and turnaround times are determined by your subscription tier. Higher-tier plans receive priority support and faster update handling.

8. Termination

We reserve the right to suspend or terminate your subscription and access to services if you violate these Terms, fail to pay, or engage in fraudulent, illegal, or abusive behavior.

9. Governing Law, Dispute Resolution & Binding Arbitration

Governing Law
These Terms are governed by and construed in accordance with the laws of the State of South Carolina, United States, without regard to its conflict of laws principles.

Informal Resolution
Before pursuing any formal dispute, you agree to first attempt to resolve the matter informally by contacting us at support@peakdesignspace.com. We will work in good faith to resolve disputes within thirty (30) days.

Arbitration Agreement
If a dispute cannot be resolved informally, you and Peak Design Space agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of our services, or your relationship with us, shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

• Arbitrator Location – A single, neutral arbitrator will conduct the proceedings in Darlington County, South Carolina.

• Governing Rules – The arbitrator shall apply South Carolina and U.S. law and may award any relief available in court, including attorneys’ fees and costs to the prevailing party.

• No Class Actions – Disputes will be resolved on an individual basis only. Class actions, collective actions, and representative proceedings are not permitted.

• Enforcement – Judgment on the award may be entered in any court having jurisdiction.

Opt-Out
You may opt out of this arbitration agreement by sending written notice to support@peakdesignspace.com within thirty (30) days of accepting these Terms.

10. Proactive Risk Shield

1. Website Ownership & License
All websites created by Peak Design Space remain the property of Peak Design Space unless and until an active subscription is maintained.

2. Billing & Refunds
All payments are non-refundable. Cancellations will stop future billing, and website access will remain active until the end of the current billing cycle.

3. Scope of Service
Each subscription tier includes only the features described on our website. Any work beyond that scope requires separate agreement and payment.

4. Client-Provided Materials
Clients bear full responsibility for the legality and safety of materials provided.

5. Performance Disclaimer
We provide tools, not business guarantees.

6. Domain & Account Management
Domains managed by Peak Design Space may be transferred if the account is in good standing.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at:
Peak Design Space
Darlington County, South Carolina
Email: support@peakdesignspace.com